While we are not affiliated, sponsored, or connected to Prudential Financial, Inc. or its related entities, we have come across many clients that hold life insurance policies with the company. As such, we have learned enough about dealing with the company to get an understanding of how they operate and process claims. For many beneficiaries that we have represented, the claims process is actually where many get tripped up and fail to get approved claim. Sometimes due to an incorrect filing or sometimes due to being intimidated by the process and failing to ever get the ball rolling. Whatever the reason, we thought it would be beneficial to offer a brief article providing guidance to clients about how to navigate the claims process with Prudential Financial, Inc.
Prudential Financial, Inc. is a well-known company that offers various financial tools and services for individuals, employers and institutions. They operate offices across the world and have more than $1.3 trillion in assets under management. Additionally, Prudential Financial, Inc. holds over $3.7 trillion of gross life insurance worldwide. This number is important as it shows how much liability the company has to worry about paying out if policyholders across the globe started dying off rapidly. Needless to say, this is a lot of money to worry about. In reality, odds are in their favor that they will actually get to keep the premiums on a large percentage of those policies and pay out far less than half of that total. With that in mind, we aim to help our clients fall in the minority and claim the life insurance payouts that they rightfully deserve. In order for this to happen, it is important for our clients to follow certain procedures that Prudential Financial, Inc. has in place for filing a claim.
In general, it is a good idea to reach out to the insurance provider and request to speak with an agent. An agent should be able to assist you with the specifics of the process of filing a claim and answer any questions you might have. In addition, you can usually gather a large amount of information and download any necessary forms by browsing the company’s website. Regardless, it is not advisable to rely on the information found on their website alone. It is still best to consult with an agent for the company to make sure you are following the correct steps in the right order and filing the proper forms. By doing so, you can limit the excuses the insurance provider might usually be able to rely on to deny a claim.
Historically, Prudential Financial, Inc. and other life insurance providers often allow you provide information for a claim via an online portal. In order to be prepared, make sure you have the following information readily available:
- Policyholder’s Name
- Policy Number
- Social Security Number for Policyholder
- Policyholder’s Date of Birth
- Policyholder’s Date of Death
- Contact information for the Funeral home involved with putting the policyholder to rest
The insurance provider will also want identifying information for you as the beneficiary, so be sure you are able to establish yourself as the rightful beneficiary with proper legally identifying information.
If you are delayed or denied, we will get you the full amount of the policy.